At https://elta-floorplan.topnews.com.sg, also known as elta-floorplan (‘the Company’ or ‘we’), your privacy and data protection are of utmost importance. This comprehensive Privacy Policy details our approach to handling personal data in a secure and responsible manner, adhering to various international privacy standards such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other applicable privacy laws.
Our policy is designed to cover all aspects of your engagement with us, including but not limited to:
- When you engage with our applications and services as an authorized user.
- When you visit any of our websites that display this Privacy Policy notice.
- When you communicate with us through various channels such as newsletters, emails, phone calls, or text messages/SMS.
In the course of these interactions, we may collect various types of personal data which can include:
- Information related to your account setup and management.
- Details associated with your payment transactions.
- Financial records pertinent to our services.
- Data about your purchases made through our platforms.
- Unique identifiers from your mobile devices.
- Precise location data, where necessary for service provision.
- Feedback you provide us regarding our products or services.
- Information sourced from your interactions on social media platforms.
- Details of the products you use or inquire about.
We collect this information through a variety of means: direct user input, interactions with our services, and automated technologies such as cookies and tracking tools that enhance your experience and help us understand how our sites are used. We also receive data from third parties under their respective privacy policies.
Our website uses cookies to improve your experience and for analytics purposes. These cookies can be categorized into:
- Strictly Necessary cookies that are essential for the website to function properly.
- Preference cookies that enable a personalized experience on return visits.
- Analytics cookies that help us understand and improve how our site is used.
You have control over non-essential cookies, which you can manage through our dedicated Cookie Manager.
We adhere to data retention policies as mandated by law or for the specific purpose for which it was collected. Once the purpose is fulfilled and the legal requirement is met, we take steps to delete or anonymize your personal data.
To ensure the safety of your personal data, we have implemented a range of organizational and technical safeguards, including the use of encryption during communication and engaging with secure third-party processing services that adhere to strict privacy standards.
We are committed to protecting the privacy of children under 18 years of age. Our services and applications are not targeted at or intended for children, and we do not knowingly collect data from anyone we know to be under the age of 18.
As a data subject, you have various rights under the applicable privacy laws, which may include:
- Accessing your personal data and knowing how it is processed.
- Rectifying any inaccurate or incomplete information we hold about you.
- Erasing your personal data, when applicable.
- Restricting the processing of your personal data under certain circumstances.
- Transferring your personal data to another entity, where feasible.
- Objecting to how your personal data is processed, including for direct marketing purposes.
- Non-discrimination for exercising your privacy rights.
- Filing an appeal or complaint regarding our processing activities.
- Withdrawing consent you have provided to us at any time.
These rights can be exercised by contacting our dedicated privacy team via email at [email protected] or through written correspondence to the address provided on our website.
We reserve the right to update this Privacy Policy from time to time, and we will post any changes on our website for transparency and your awareness. It is advisable to review this policy periodically for any updates or amendments.
For any privacy concerns or inquiries, please do not hesitate to reach out to us via the provided contact methods. We are here to assist you with any questions or issues regarding your personal data and our privacy practices.